Greet customers and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbook and issuing visitor badges.

Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Possess excellent communication and multitasking skills, a positive attitude and a strong work ethic.

KEY RESPONSIBILITIES

•             Greet clients as soon as they arrive and connect them with the appropriate party

•             Answer the phone in a timely manner and direct calls to the correct offices

•             Create and manage both digital and hardcopy filing systems for all partners

•             Make travel arrangements and schedule meetings based on all partners’ itineraries

•             Deal with bookings by phone, e-mail, letter, fax or face-to-face

•             Complete procedures when Guests arrive and leave

•             Prepare bills and take payments

•             Take and pass on messages to Guests

•             Deal with special requests from Guests

•             Answer questions about what the hotel offers and the surrounding area

•             Deal with complaints or problems

•             Answer telephone calls and take messages or forward calls

•             Schedule and confirm appointments and maintain event calendars

•             Check visitors in and direct or escort them to specific destinations

•             Inform other employees of visitors’ arrivals or cancellations

•             Enter customer data and send correspondence

•             Copy, file and maintain paper or electronic documents and records

•             Handle incoming and outgoing mail

REQUIREMENT

•             Customer Service

•             Overachieving Attitude

•             Work Ethic

•             Verbal and Written Communication

•             Friendly

•             Professional

•             Adaptable

•             Patience

•             Problem Solving Skills

•             Accuracy and Attention to Detail

•             Integrity

•             Interpersonal Skills

•             Telephone Skills

•             Microsoft Office Skills

•             Listening

•             Professionalism

•             Customer Focus

•             Organization

•             Handle Pressure

•             Supply Management

HOW TO APPLY

HR Department:

Contact# 070800611 / 017578197

Email: hrm@phnompenhera.com

 

បេក្ខជនអាចដាក់ពាក្យសុំបំរើការងារទៅតាមអ៊ីម៉ែល hrm@phnompenhera.com

ឬយកប្រវត្តិរូបមកកាន់អស័យដ្ឋាន ផ្ទះលេខ44 ផ្លូវលេខ163 សង្កាត់អូឡាំពិក ខ័ណ្ឌចំការមន រាជធានីភ្នំពេញ

(ជិតសាកលវិទ្យាល័យធនធានមនុស្ស វត្តមហាមន្ត្រី)

ទំនាក់ទំនងទូរស័ព្ទលេខ 070800611 / 017578197

" /> Frontdesk Agent (Closed) - HR Heart Recruitment | Recruitment Service | Free jobs | Cambodia jobs | Employment in Cambodia | For Employer and Job Seeker

HR Heart Recruitment | Recruitment Service | Free jobs | Cambodia jobs | Employment in Cambodia | For Employer and Job Seeker

Frontdesk Agent (Closed)

Company profile

photo

Phnom Penh Era Hotel

Located 600 m from Tuol Sleng Genocide Museum, Phnom Penh Era Hotel provides elegant acommodation in Phnom Penh. Offering an outdoor pool and sun terrace, the hotel has an on-site restaurant and bar. Guests can enjoy free WiFi access in all areas and free private parking.

Phnom Penh Era Hotel offers free shuttle service. Olympic Stadium is 650 m from Phnom Penh Era Hotel, while Cambodian Independence Monument is 1.7 km away. The nearest airport is Phnom Penh International Airport, 7 km from Phnom Penh Era Hotel.


Job details

Job title: Frontdesk Agent (Closed)
Job code:
Salary Type: Specified
Minimum salary: 150
Maximum salary: 250
Job type: Full-Time
Location: Phnom Penh
Category: Hotel/Restaurant
Description:

Greet customers and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbook and issuing visitor badges.

Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Possess excellent communication and multitasking skills, a positive attitude and a strong work ethic.

KEY RESPONSIBILITIES

•             Greet clients as soon as they arrive and connect them with the appropriate party

•             Answer the phone in a timely manner and direct calls to the correct offices

•             Create and manage both digital and hardcopy filing systems for all partners

•             Make travel arrangements and schedule meetings based on all partners’ itineraries

•             Deal with bookings by phone, e-mail, letter, fax or face-to-face

•             Complete procedures when Guests arrive and leave

•             Prepare bills and take payments

•             Take and pass on messages to Guests

•             Deal with special requests from Guests

•             Answer questions about what the hotel offers and the surrounding area

•             Deal with complaints or problems

•             Answer telephone calls and take messages or forward calls

•             Schedule and confirm appointments and maintain event calendars

•             Check visitors in and direct or escort them to specific destinations

•             Inform other employees of visitors’ arrivals or cancellations

•             Enter customer data and send correspondence

•             Copy, file and maintain paper or electronic documents and records

•             Handle incoming and outgoing mail

REQUIREMENT

•             Customer Service

•             Overachieving Attitude

•             Work Ethic

•             Verbal and Written Communication

•             Friendly

•             Professional

•             Adaptable

•             Patience

•             Problem Solving Skills

•             Accuracy and Attention to Detail

•             Integrity

•             Interpersonal Skills

•             Telephone Skills

•             Microsoft Office Skills

•             Listening

•             Professionalism

•             Customer Focus

•             Organization

•             Handle Pressure

•             Supply Management

HOW TO APPLY

HR Department:

Contact# 070800611 / 017578197

Email: hrm@phnompenhera.com

 

បេក្ខជនអាចដាក់ពាក្យសុំបំរើការងារទៅតាមអ៊ីម៉ែល hrm@phnompenhera.com

ឬយកប្រវត្តិរូបមកកាន់អស័យដ្ឋាន ផ្ទះលេខ44 ផ្លូវលេខ163 សង្កាត់អូឡាំពិក ខ័ណ្ឌចំការមន រាជធានីភ្នំពេញ

(ជិតសាកលវិទ្យាល័យធនធានមនុស្ស វត្តមហាមន្ត្រី)

ទំនាក់ទំនងទូរស័ព្ទលេខ 070800611 / 017578197

Status: Approved
Publish date: 2019-05-08 03:45:17
Premium job: No
Employer: Phnom Penh Era Hotel
Expiry date: 2019-08-09 03:45:00
Back   Back   Print   Print   Company's jobs   Company's jobs     Views   Hits:32   Apply to this job   Apply       Add note     Add note        


Featured Employers





You may have hard time to recruit the staff, right? If so, please call us.

Are you an Employer?

Post jobs free

Filter Jobs


Eg: accounting, finance, information technology...

Latest Resumes

Sylvister Sylvister
Industrial Engineer
ikazibd ikazibd
Mr.
mark6strings mark6strings
Development Merchandiser
smtextilesourcing smtextilesourcing
Resume
Jase119 Jase119
Mr Jason Hill
Dierickx Dierickx
Maxime Dierickx
Eleonora Eleonora
Miss
benedictbernard benedictbernard
Executive Secretary
lemaireolivier lemaireolivier
Sales & Marketing Manager
msanb msanb
Mr
visumaha visumaha
Mr.
You are here  : Home

Career Planning

Career Planning

HR Productivity

HR Productivity

Find Your Future

Find Your Future

Classified Ads

buy/sell

Contact / Support

Service Hot Line:
010 6 999 08
8:00am~12:00pm, 1:00pm~5:00pm
Do you need jobs? Send CV to jobs@hrheart.com