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IT Support (200$ - 400$)

Company profile

photo

Opennet

King Technologies Co,.LTD. operates telecommunication services based on cable such as copper cable (ADSL, Broadband,etc..) and fiber cable for premium service such as FTTH , Leased Line, etc... supporting the very latest in multimedia and internet services with the highest technology over the world. Its extensive nationwide network coverage is available in all 7 provinces in Cambodia (Phnom Penh capital , including some of provinces ). The company’s workforce consists of more than 100 people including local and foreign experts. Clients are individuals, businesses, research and educational organizations, NGOs,  and departments of the Royal Government of Cambodia.


Job details

Job title: IT Support (200$ - 400$)
Job code:
Salary Type: Competitive
Minimum salary: 200
Maximum salary: 400
Job type: Full-Time
Location: Phnom Penh
Category: IT/Design
Description:

Job Description

- Install internet connection and other communication connections for customer following to procedures.

- Resolve technical issues for customers on the phone and by visiting the customer’s site.

- Keep records of service to customers.

- Keep track of company stock/equipment and property.

- Escalate and report issues and concerns to supervisor and manager as required.

- Perform professional communication with customers by face to face, on the phone and email.

- Provide details of potential customers or upgraded sales leads to the Sales Team.

- Follow up processes, policies, and procedures.

Job Requirements

- 2nd year up to graduate bachelor degree in Computer Science or other related fields.

- At least 6 months experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fiber Optic and other internet related technologies.

- Experience with common computer operating systems and Internet related

Applications e.g. Microsoft Windows, Internet Explorer, Emails.

- Flexible to work on rotating schedule and travelling to work at the fields.

- Be good at speaking and writing in English.

- Be good at communication, initiative, patient, and problem solving.

- Residential candidates are prioritized

 

Benefits:

•             Insurance accident 24/24.

•             Annual leave

•             13th month bonus

•             Career advancement opportunity

•             Company's birthday bonus and Khmer New Year

•             Annual trip.

•             Annual staff party.

 

How to apply:

Address: CITY TOWER 3B & 3C (3 Floor): #321, MaoTse Tong Blvd, Phsa Depo I, Toul Kork, Phnom Penh.

Email:     job@opennet.com.kh

Tel:         096 76 84 007 - 098 855 454

Website: www.opennet.com.kh / Facebook: Opennet recruitment

Status: Approved
Publish date: 2019-08-04 20:42:58
Premium job: No
Employer: Opennet
Expiry date: 2019-11-07 20:33:00
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