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Technical Support Supervisor

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MekongNet ISP

MekongNet is a registered trademark under Angkor Data Communication Group Co., Ltd which established in 2006. It is a full-fledged internet service provider, with a license for the provision of Internet service Provider (ISP), Internet Exchange Provider (IXP), and Internet Data Exchange Center (IDX) granted by the Ministry of Post and Telecommunication of Cambodia.


Job details

Job title: Technical Support Supervisor
Job code:
Salary Type: Negotiable
Minimum salary: 0
Maximum salary: 0
Job type: Full-Time
Location: Phnom Penh
Category: IT/Design
Description:

JOB RESPONSIBILITIES:

•             Provide IT support to customer, mainly related to internet service

•             Assist troubleshoot networks, internet connectivity in the customer site or the company

•             Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment

•             Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.

•             Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)

•             Travel to customer site to install/configure modem/device & solve other related internet issues

•             Customers’ site survey and draw diagram, included laying cable

•             POP maintenance

JOB REQUIREMENT:

•             Bachelor Degree of IT or related field is required. Undergraduate is also welcome

•             At least 3 years experiences of technical knowledge & skills in setting up network and connectivity infrastructures & e-mail

•             Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.

•             Good spoken English and Chinese

•             Chinese Nationality is encouraged to apply

•             Be able to travel and stay in other provinces

•             Loyalty, honesty, patient work, positive aptitude

•             Be willing to support as needed.

Status: Approved
Publish date: 2019-08-19 02:15:39
Premium job: No
Employer: MekongNet ISP
Expiry date: 2019-11-18 02:15:00
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