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Client Service Supervisor

Company profile

ABA Bank

 

ABA Bank is one of Cambodia's premier banking institutions founded in 1996 as the Advanced Bank of Asia Limited.

ABA Bank is now a multi-branch network universal commercial bank offering a full range of products and services to all Cambodians.  Here at ABA Bank we are always looking for Competence and Ambition candidates to join our team.


Job details

Job title: Client Service Supervisor
Job code:
Salary Type:
Minimum salary: 0
Maximum salary: 0
Job type: Full-Time
Location: Kandal
Category: Bank/Finance Services
Description:

Job Description:

Client Service Supervisor is responsible for a supporting function for RMs, conducting and managing in-house sales activities by engaging peers to provide superiors customer services in responding to client’s queries and/or needs and recommending the right solution, as well as ensuring a close monitoring of compliance with policies and procedures, i.e., properly maintaining of account filing and updated/relevant information of customer files.

Location: All Phnom Penh and Provincial Branches

Number of Vacant: Many posts

Duties and responsibilities:

  • Identify and action on sales opportunity for new business opportunity by responding to enquiries from both new and existing clients.
  • Provide consultative service in regard to banking products and services which is considered as a good solution to suite the clients’ needs.
  • Review documents submitted by Client Service Advisor both on paper work and/or  in system to make sure it is correct, valid and followed to the set standards policies, processes and procedures.
  • Take action to follow up in case provided documents/information are not complete and/or relevant.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship with peers, internal stakeholders, and existing customers in order to achieve the targets.
  • Ensure the compliance with ABA’s internal policies, processes & procedure, core values, and code of conducts, etc. are maintained.

Skills and Qualification Required:

  • Bachelor degree in Business, Finance and Marketing field.
  • Minimum 2 years working experience in servicing area; preferred experiences in leading a small team is considered as additional value.
  • Negotiation and internal relationship building.
  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Competent in spoken and written English communication.
  • Computer literacy.


How to apply
Interested and qualified applicants should submit only your updated covering letter and CV stating the position you apply for with current photo (4x6) through our E-mail: recruitment@ababank.com or Ansum.Srun@ababank.com   
Note:  For more vacancies please visit our website: www.ababank.com  if the above job advertisement doesn’t meet your career goal.

Status: Approved
Publish date: 2017-12-04 21:13:59
Premium job: No
Employer: ABA Bank
Expiry date: 2018-02-18 21:14:00
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