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Customer service

Company profile

DCD Groups


Job details

Job title: Customer service
Job code:
Salary Type: Competitive
Minimum salary: 0
Maximum salary: 0
Job type: Full-Time
Location: Phnom Penh
Category: Customer Service/Operation
Description:

DCD Groups is looking for: Customer service

Responsibility:

•          Deal directly with customers either by telephone, electronically or face to face.

•          Respond promptly to customer inquiries.

•          Handle and resolve customer complaints.

•          Obtain and evaluate all relevant information to handle inquiries and complaints.

•          Process forms.

•          Process customer request for registering.

•          Process deposit or withdraw requests by checking account report and balance inform to Accounting for further process.

•          Create and manage customers' accounts.

•          Keep records of customer interactions (such as details of inquiries, comments and complaints), actions taken and to report daily to Online Customer Service Supervisor.

•          Communicate and coordinate with internal departments.

•          Follow up on customer interactions.

•          Perform other duties as assigned.

Requirement:

•          Cambodian nationality only

•          Age 18 – 35 years old

•          High school or Diploma degree in any subjects

•          At two years of working experiences in Customer Service position

•          Be able to use computer such MS. Words, Excel, PowerPoint, Email or Internet…

•          Be friendly, good at communication skill

•          Good looking appearance

Interest please sends CV to E-mail: vireak@rmsgroups.com or contact number 098 869 555

Closes Date: 10 January 2018

Status: Approved
Publish date: 2017-12-26 21:02:59
Premium job: No
Employer: DCD Groups
Expiry date: 2018-02-09 10:00:00
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